Terms of Service

Shopify App · Last updated July 2026

These Terms govern your use of Shopify App (“the App”, “we”, “us”), a Shopify application that audits supplier invoices — comparing prices, and detecting overcharges, duplicate orders, missing refunds and commission mismatches. By installing or using the App you agree to these Terms. If you do not agree, do not install or use the App.

The service

• The App parses invoice files you upload, matches their lines to your Shopify orders and products, and generates alerts about possible discrepancies.
• Alerts are advisory. They are decision-support signals, not financial, legal or accounting advice, and may contain false positives or miss issues.
• You are responsible for reviewing every alert and for any action you take (or do not take) with your suppliers based on it.

Your responsibilities

• You must have the right to upload the invoices and data you submit to the App.
• You must keep your Shopify account and store secure; App access is tied to your Shopify session.
• You may not misuse the App, attempt to access other merchants’ data, or interfere with its operation.

Billing

• The App offers a free trial of 3 invoice processings, after which a paid subscription is required to continue processing.
• The paid plan is billed through the Shopify Billing API as a recurring monthly charge; current pricing is shown in the App and on the App Store listing.
• You can cancel at any time. Cancellation stops future charges and returns your shop to the trial plan; Shopify’s billing terms govern refunds and proration.

Data & privacy

Our handling of your data — what we collect, how we use it, retention and deletion, and the mandatory Shopify GDPR webhooks (customers/data_request, customers/redact, shop/redact) — is described in our Privacy Policy, which forms part of these Terms.

Availability

The App is provided “as is” and “as available”. We do not guarantee uninterrupted or error-free operation and may change, suspend or discontinue features at any time.

Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages, or for any lost profits, savings, or amounts you did or did not recover from a supplier, arising from your use of (or inability to use) the App or reliance on its alerts. Our total liability for any claim relating to the App is limited to the fees you paid for it in the 12 months preceding the claim.

Termination

You may stop using the App at any time by uninstalling it from your Shopify admin. We may suspend or terminate access if you breach these Terms. On uninstall we handle your data as described in the Privacy Policy.

Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by the “Last updated” date above; continued use of the App after a change constitutes acceptance.

Contact

Questions about these Terms: support@suppliertrust.app.